Betting Rules

General betting rules

By placing a bet or participating in a game through Razed Casino, you confirm that you have read and accepted the rules that apply to the relevant service. Different products may have different conditions, including rules for bet types, game play, results, cancellations, settlement and eligibility. The rules shown on the relevant page or within the game may form part of these Betting Rules.

You must use your own account and provide information that is accurate, current and complete. You must also meet all applicable age, identity, location and eligibility requirements before using betting services. Razed Casino may request information or documents to verify an account, assess compliance or protect the platform from misuse. Access may be restricted while checks are being completed.

You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have promptly reported unauthorised access in accordance with the available support process. Do not share your account, payment details or authentication information with another person. A person must not place bets on behalf of another person or allow another person to use their account.

• Only place bets that you can afford to lose.
• Check the selection, odds, stake and potential return before confirming a bet.
• Do not attempt to manipulate a game, market, promotion or account process.
• Do not use automated tools, unfair software or technical methods intended to interfere with the service.
• Keep records of relevant bets, transactions and account communications where appropriate.
• Follow any additional rules displayed for the specific product or event.

Bets must be placed through the approved website or application interface, where available. A bet is generally treated as accepted only when confirmation is displayed or otherwise provided by the service. A bet that has not been confirmed should not be treated as accepted. If the service is interrupted, your connection fails or a confirmation is not received, check your account history before attempting to place the same bet again.

Odds, stakes and bet acceptance

The odds, prices, stake options and potential returns displayed at the time of placing a bet are provided for information and confirmation. They may change before a bet is accepted. The applicable odds or terms are those shown in the accepted bet record, subject to correction under these rules and any product-specific conditions.

Minimum and maximum stakes, maximum returns, bet types and other restrictions may vary by product, market, account, jurisdiction or promotional offer. Any applicable restriction should be shown before a bet is confirmed or in the relevant rules. Razed Casino does not need to accept a bet that is outside an applicable limit, is submitted incorrectly or cannot be processed through the service.

A bet may be rejected, cancelled or corrected where there is an obvious error, technical problem, incorrect market information, duplicated submission, suspected misuse or another valid operational reason. An obvious error may include a clearly incorrect price, result, handicap, payout calculation or event detail. Where permitted, the bet may be settled using the correct information or the original stake may be returned.

You should review your open bets and account history regularly. If you believe a bet has been recorded incorrectly, raise the issue promptly and provide enough information to identify the transaction. This may include the date, product, event, selection, stake and bet reference shown in your account. Records held by the platform may be used when reviewing a query.

Prohibited conduct

Betting must be carried out honestly and for legitimate personal use. Attempts to obtain an unfair advantage, exploit a vulnerability, avoid applicable restrictions, use another person’s identity or interfere with settlement may result in a bet being reviewed. Accounts or transactions may be restricted in accordance with the applicable Terms and Conditions and relevant legal requirements.

Results, settlement and cancellations

Bets are settled using the official result or other result source specified in the relevant product rules. The settlement method can differ between sports, racing, casino games, live products and other services. Where a result is changed after initial publication, the applicable product rules will determine whether and how the change affects settlement.

A market may be voided, cancelled or re-settled if an event is abandoned, postponed, materially changed, incorrectly offered, unavailable for a significant period or affected by a technical or operational issue. The treatment of related bets may depend on the market rules and the circumstances. Always review the specific rules attached to the event or game before placing a bet.

Once accepted, a bet normally cannot be amended or cancelled by the player unless a cancellation, cash-out or other option is expressly made available. The availability of any such option is not guaranteed and may change before a request is accepted. A request is not effective until it is confirmed by the service.

For casino and other randomised games, the outcome generated by the game system is used for settlement, subject to the applicable game rules. If a game is interrupted, the outcome may be determined by the game state and the rules displayed for that product. Do not repeatedly submit a wager after an interruption without checking whether the original wager was recorded.

1. Read the product rules and any market information before betting.
2. Confirm the details of your bet before submitting it.
3. Check the bet history after the transaction is completed.
4. Review the result and settlement shown in your account.
5. Contact the available support channel if the displayed information appears incorrect.

Responsible betting and complaints

Betting should be entertainment, not a way to solve financial problems or recover losses. Set a budget before you play and avoid increasing your stakes to chase a loss. Take regular breaks, keep track of time and spending, and do not bet when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Account tools or restrictions may be available to help you manage your play. These can include deposit or spending controls, time reminders, activity statements, temporary breaks or self-exclusion options. The available tools, their operation and any waiting periods may be described in the Responsible Gambling information or account settings. If you feel betting is no longer enjoyable or controlled, stop playing and seek independent support.

You must not bet if you are below the applicable legal age, located in a place where the service is not permitted, subject to a self-exclusion or account restriction, or otherwise prohibited from participating. Do not ask another person to place a bet for you or use a payment method that you are not authorised to use.

Questions and disputes

If you have a question about a bet, result, account record or settlement, use the support option made available on the Razed Casino website. Include a clear description of the issue and the relevant bet or transaction details, but do not send passwords or unnecessary sensitive information. Queries are reviewed using the information available in the account and platform records.

If a complaint cannot be resolved through the initial review, the applicable Terms and Conditions may explain further steps. Nothing in these Betting Rules is intended to exclude or limit rights that cannot lawfully be excluded or limited under Australian law. Rules may be updated from time to time, and the version applicable to a bet may depend on when it was placed and the terms displayed at that time.