Responsible Gaming

Gamble for entertainment

Responsible gaming means making decisions about gambling that fit comfortably within your lifestyle, budget and personal circumstances. Before using Razed Casino, consider whether gambling is right for you and whether you can afford to lose the money you choose to spend. There is no guaranteed way to win, and gambling outcomes are based on chance rather than skill or persistence.

Treat any money used for gambling as an entertainment expense. It should come from spare funds after essential costs such as rent, mortgage payments, food, utilities, education and other financial commitments have been covered. Never use borrowed money, money needed for household expenses or funds set aside for important obligations to gamble.

• Set a gambling budget before you begin and do not exceed it.
• Decide how much time you are comfortable spending gambling.
• Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or other substances.
• Remember that wins and losses are both possible, and a previous result does not predict the next result.
• Do not chase losses by increasing your stakes or continuing longer than planned.
• Keep gambling separate from financial decisions and essential household spending.
• Only gamble if you are legally permitted to do so in your location.

Gambling should never be viewed as a source of income, a guaranteed investment or a solution to debt. A decision to stop, pause or reduce gambling is always a valid choice.

Tools to help you stay in control

Planning your gambling activity in advance can make it easier to stay within your intentions. Depending on the features available to your account, you may be able to use responsible gaming tools such as deposit limits, spending limits, wagering limits, session reminders, time limits, reality checks or account breaks. These tools are designed to help you monitor your activity and make decisions before play begins.

Set limits before playing

Choose a limit that reflects what you can genuinely afford to lose, rather than an amount based on what you hope to win. Once a limit is reached, stop gambling and do not remove or increase the limit simply to continue playing. If a limit does not feel sufficient, that may be a useful reason to take a break and review your gambling habits.

Take a break or close your account

If you want to stop gambling for a period, consider using an available cooling-off or self-exclusion option. A break can be useful when you feel distracted by gambling, have experienced a significant loss or want time to review your behaviour. If you believe you need to stop completely, request account closure or self-exclusion through the available account support process.

Do not create another account or use someone else’s account to avoid a restriction. Account controls are intended to support your decision to take a break. If you have difficulty applying a limit, closing an account or maintaining a break, seek assistance from customer support or an independent gambling support service.

1. Choose the amount and time you can afford before opening a game.
2. Use available account controls to record your limits.
3. Check your activity regularly and compare it with your original plan.
4. Stop when you reach a limit or when gambling stops being enjoyable.
5. Ask for help if you cannot follow the limits you set.

Recognising signs of gambling harm

Gambling harm can develop gradually, and it may affect finances, relationships, work, study, mental health and general wellbeing. You do not need to wait for a serious problem before asking for help. Early support can make it easier to regain control.

Possible warning signs include spending more money or time gambling than planned, thinking about gambling throughout the day, hiding or minimising gambling activity, borrowing money to gamble, selling possessions, missing bills or responsibilities, feeling restless when trying to stop, or gambling to escape stress, sadness or other difficult feelings.

• You frequently try to win back money you have lost.
• You increase the amount or frequency of your gambling to get the same excitement.
• You feel anxious, guilty, irritable or low after gambling.
• You argue with family, friends or colleagues about your gambling.
• You have difficulty paying essential expenses because of gambling.
• You hide transactions, accounts, sessions or losses from people close to you.
• You have tried to stop or cut down but have not been able to do so.
• Gambling is affecting your sleep, concentration, work, study or relationships.

If any of these signs are familiar, stop gambling and speak with someone you trust. You can also contact a recognised gambling counselling or support service in Australia. These services can provide confidential information, practical guidance and support for both people who gamble and those affected by another person’s gambling.

If gambling is connected with thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent help through emergency services or a suitable crisis support service in your area. Your safety comes first.

Our approach to safer gambling

Razed Casino provides information and account features intended to help players make informed choices. We may monitor account activity for signs that a player could be experiencing difficulty and may take steps to promote safer gambling where appropriate. These steps can include providing information, discussing available limits, encouraging a break or applying account restrictions in line with the relevant account process.

Responsible gaming tools cannot remove all risk, and using a tool does not guarantee that gambling will remain harmless. The most important control is your decision to stop when gambling no longer fits your budget, time or wellbeing. Keep your account details private, do not allow other people to gamble through your account and tell us if you believe someone else has accessed it.

Young people and vulnerable people

Online gambling is not suitable for people under the applicable legal age. Adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices. Use strong, private passwords, secure your devices and avoid leaving an active session unattended.

People experiencing financial stress, mental health difficulties, substance use issues or major life changes may be more vulnerable to gambling harm. If this applies to you, consider avoiding gambling and speaking with an appropriate health, financial or gambling support professional before playing.

Getting help

You can contact the available customer support channel if you need information about account limits, breaks, self-exclusion or account closure. You may also seek independent assistance from gambling counselling services, financial counsellors, mental health professionals or relevant support services in your Australian state or territory. Independent support is available even if you are not ready to close your account.

Asking for help is a responsible decision, not a sign of failure. If you are concerned about your own gambling or someone else’s gambling, take the concern seriously, pause gambling and choose a support option that feels safe and practical.